{"id":504,"date":"2019-09-20T12:24:49","date_gmt":"2019-09-20T10:24:49","guid":{"rendered":"https:\/\/www.reshoot360.com\/?post_type=faq&p=504"},"modified":"2022-11-02T09:23:39","modified_gmt":"2022-11-02T08:23:39","slug":"ios-i-cannot-select-my-360-media","status":"publish","type":"faq","link":"https:\/\/www.reshoot360.com\/index.php\/faq\/ios-i-cannot-select-my-360-media\/","title":{"rendered":"I cannot select my 360\u00b0 media on iOS"},"content":{"rendered":"\n
Try the following things :<\/p>\n\n\n\n
Ensure that you granted ReShoot 360 to access your medias<\/strong>, check in iOS settings “Settings > Privacy > Photos > ReShoot 360”.<\/li>
Disable “360\u00b0” filter<\/strong> in the top-right menu.<\/li><\/ul>\n\n\n\n
<\/div>\n\n\n\n
If you still cannot select your 360\u00b0 media, you can copy your media directly in ReShoot 360 app folder, here are 2 solutions to do it from your iOS device or from your Mac.<\/p>\n\n\n\n
Solution 1 : Copy your 360\u00b0 media from your iPhone or iPad<\/h5>\n\n\n\n
Go finding your 360\u00b0 media with your camera app or with Photos app. <\/li>
Use “Share<\/strong>” button and select “Save to Files<\/strong>” (scroll down if you don’t see it).<\/li>
Select “On My iPhone > ReShoot 360<\/strong>” and click “Save<\/strong>“. <\/li><\/ul>\n\n\n\n
Restart a scan<\/strong> and your 360\u00b0 media should appear on top of the list.<\/p>\n\n\n\n
<\/figure><\/li>
<\/figure><\/li><\/ul>\n\n\n\n
<\/div>\n\n\n\n
Solution 2 : Copy your 360\u00b0 media from your Mac<\/h5>\n\n\n\n
Connect your iOS device to your Mac with USB and open iTunes. <\/li>
In the top-left corner, click on the phone button<\/strong>, select “File Sharing<\/strong>” in the left pane, select “ReShoot 360<\/strong>” in the “Apps” list. <\/li>
Then you will see the list of “ReShoot 360 Documents”, drag and drop<\/strong> your 360\u00b0 media here or click on the button “Add…”. <\/li>
Once it is done, ensure to click on “Sync<\/strong>” button at the bottom-right corner, and then click on “Done<\/strong>” button. <\/li><\/ul>\n\n\n\n
Restart a scan<\/strong> and your 360\u00b0 media should appear on top of the list.<\/p>\n\n\n\n
![\"\"](\"https:\/\/www.reshoot360.com\/wp-content\/uploads\/2019\/09\/shareios.png\")
and select “Save to Files<\/strong>” (scroll down if you don’t see it).<\/li>![\"\"](\"https:\/\/www.reshoot360.com\/wp-content\/uploads\/2019\/11\/screen1__.png\")
<\/figure><\/li>![\"\"](\"https:\/\/www.reshoot360.com\/wp-content\/uploads\/2019\/11\/screen2__.png\")
<\/figure><\/li><\/ul>\n\n\n\n<\/div>\n\n\n\n![\"\"](\"https:\/\/www.reshoot360.com\/wp-content\/uploads\/2019\/09\/Screenshot.jpg\")
<\/figure><\/div>\n\n\n\n![\"\"](\"https:\/\/www.reshoot360.com\/wp-content\/uploads\/2019\/09\/Screenshot2.jpg\")
<\/figure><\/div>\n","protected":false},"author":3,"template":"","faq_groups":[],"class_list":["post-504","faq","type-faq","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.reshoot360.com\/index.php\/wp-json\/wp\/v2\/faqs\/504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.reshoot360.com\/index.php\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/www.reshoot360.com\/index.php\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.reshoot360.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"wp:attachment":[{"href":"https:\/\/www.reshoot360.com\/index.php\/wp-json\/wp\/v2\/media?parent=504"}],"wp:term":[{"taxonomy":"faq-group","embeddable":true,"href":"https:\/\/www.reshoot360.com\/index.php\/wp-json\/wp\/v2\/faq_groups?post=504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}