I cannot select my 360° media on iOS

by ReShoot 360
in
on 20 September 2019

Try the following things :

Ensure that you granted ReShoot 360 to access your medias, check in iOS settings “Settings > Privacy > Photos > ReShoot 360”.
Disable “360°” filter in the top-right menu.

If you still cannot select your 360° media, you can copy your media directly in ReShoot 360 app folder, here are 2 solutions to do it from your iOS device or from your Mac.

Solution 1 : Copy your 360° media from your iPhone or iPad

Go finding your 360° media with your camera app or with Photos app.
Use “Share” button and select “Save to Files” (scroll down if you don’t see it).
Select “On My iPhone > ReShoot 360” and click “Save“.

Restart a scan and your 360° media should appear on top of the list.

Solution 2 : Copy your 360° media from your Mac

Connect your iOS device to your Mac with USB and open iTunes.
In the top-left corner, click on the phone button, select “File Sharing” in the left pane, select “ReShoot 360” in the “Apps” list.
Then you will see the list of “ReShoot 360 Documents”, drag and drop your 360° media here or click on the button “Add…”.
Once it is done, ensure to click on “Sync” button at the bottom-right corner, and then click on “Done” button.

Restart a scan and your 360° media should appear on top of the list.